Shipping Policy

Fiduciya Shipping Policy

At Fiduciya, we are committed to providing you with a seamless and efficient shopping experience, which includes prompt order processing and timely deliveries. Please read our Shipping Policy carefully to understand how we handle shipping and delivery of your orders within India.

Order Processing:

  1. Order Confirmation: Once you place an order with us, you will receive an order confirmation email. This email will contain details of your order, including the products you’ve purchased and the total cost.
  2. Processing Time: We strive to process all orders within one working day (excluding weekends and holidays) from the date of order placement. During peak seasons or in cases of unforeseen circumstances, order processing may take slightly longer, but we will keep you informed every step of the way.

Shipping Details:

  1. Delivery Address: We currently ship orders to locations within India only. Please ensure that the shipping address you provide is accurate and complete to avoid any delivery delays.
  2. Shipping Method: We partner with trusted courier services to ensure your order is delivered safely. Delivery times may vary depending on your location, but we aim to deliver your order within 3-5 working days from the date of order confirmation.
  3. Free Shipping: Orders with a total value of 249 Rupees or more are eligible for free shipping. For orders below this amount, a standard shipping fee will apply, which will be clearly displayed at the checkout.
  4. Order Tracking: You will receive a shipping confirmation email with a tracking link once your order is dispatched. You can use this link to track the status of your delivery.

Important Notes:

  1. Business Days: Working days mentioned in this policy refer to standard business days (Monday to Friday), excluding weekends and public holidays.
  2. Delivery Delays: While we make every effort to ensure timely deliveries, please note that unforeseen circumstances such as weather conditions, transport disruptions, or other external factors may occasionally cause delivery delays. We appreciate your understanding in such situations.
  3. Delivery Signature: For security purposes, some orders may require a signature upon delivery. Please be available at the shipping address provided to accept the delivery or make suitable arrangements.
  4. Order Modifications: Once an order is placed and confirmed, modifications to the shipping address or products may not be possible. Please double-check your order details before finalizing the purchase.
  5. Shipping Partners: We work with reliable courier services to deliver your orders. While we strive to ensure the best possible service, we are not responsible for the performance or actions of third-party courier companies.

If you have any questions or require assistance regarding your order’s shipping and delivery, please do not hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with Fiduciya is exceptional.

Please note that this Shipping Policy is subject to change, and the version posted on our website at the time of your order will be applicable. Thank you for choosing Fiduciya for your robotics component needs.